Privacy Statement

1. Introduction

Docsmore LLC ("we", "us", or "our") is committed to protecting your privacy. This Privacy Statement explains how we collect, use, disclose, and safeguard your information when you use the Docsmore platform ("Service").

2. Information We Collect

Account Information: When you create an account, we collect your name, email address, and password (stored in hashed form).

Document Data: We store the PDF documents you upload, the form fields you create, and the submission data collected from recipients including signatures, form responses, and IP addresses.

Usage Data: We automatically collect information about how you interact with the Service, including access times, pages viewed, and the features you use.

Device Information: We collect information about the device and browser you use to access the Service, including IP address, browser type, and operating system.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process and deliver documents and electronic signatures
• Send transactional emails (document notifications, completion confirmations)
• Respond to your requests and provide customer support
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

4. Data Storage and Security

Your data is stored on secure cloud infrastructure. We implement industry-standard security measures including encryption in transit (TLS/SSL), secure password hashing, and access controls. Documents are stored on persistent encrypted storage and are only accessible to authorized account holders.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We use third-party services (e.g., AWS for email delivery, cloud hosting providers) that process data on our behalf under strict confidentiality agreements.
• Document Recipients: When you send a document for signing, the recipient will see the document content and your name/email as the sender.
• Legal Requirements: We may disclose your information if required by law, regulation, or legal process.

6. Data Retention

We retain your account data and documents for as long as your account is active. You may delete individual documents at any time. Upon account deletion, all associated data will be permanently removed within 30 days, unless retention is required by applicable law.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing of your data
• Request a portable copy of your data

To exercise any of these rights, please contact us at privacy@docsmore.io.

8. Cookies

We use essential cookies to maintain your session and authentication state. We do not use third-party tracking or advertising cookies.

9. Children's Privacy

The Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Statement

We may update this Privacy Statement from time to time. We will notify you of material changes by posting the updated statement on the Service and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Statement, please contact us at:

Docsmore LLC
Email: privacy@docsmore.io